Call us 7am - Midnight 0207 855 2055My.Tsohostshopping_basket0 Item(s): £0.00
menuMenu

Get to know us!

At tsoHost, there are two main things that make us tick. We’re here to make high performance hosting affordable, and to outshine all others when it comes to customer service. Want to dig down a little deeper into who we are? Scroll away…

tsoHost today

tsoHost makes its home in Slough, Berkshire.

From our head office here we look after more than 250,000 customers – providing them with everything from domain names and WordPress hosting to bespoke server solutions.

A note on our name

If you’re new to tsoHost, you might be wondering about our name. You might have noticed it’s a palindrome, reading the same backwards as it does forwards. It was designed to convey our dedication to knowing the hosting industry from back to front.

So how do you pronounce it? The first three letters are spoken individually, and the Host is said as one word. Now you know!

A trip down memory lane

tsoHost was founded more than a decade ago. Here are a few of our milestones…

2004

We become an official registrar for .uk domains.

2006

We beef up our customer service offering by launching a free phone line in addition to ticket support. We also expand, bringing US-based hosting provider ZestHost.com under our wing.

2007

The red ribbon is cut on our private data centre in Maidenhead, Berkshire. The team relocates to be close by.

2008

We have two drumroll moments, launching our cloud hosting and hybrid cluster services.

2009

We become industry pioneers, launching our cutting-edge backup system. All customer data is now securely backed up once a day.

2010

We soup-up our support, expanding ticket support hours to 24x7x365.

2011

A year full of red letter moments. We partnered with US-based hosting brand Hostroute.

We become a founding member of Paragon Internet Group.

We join the London Internet Exchange (LINX), improving the performance and reliability of the company's multiple data connections.

Most crucially of all, our data centre facilities become 100 per cent carbon neutral.

2012

We sign a £6.5 million deal to expand our data centre presence to Equinix in Slough, supersizing and streamlining connectivity between our three existing data centres.

Our support offering gets even stockier as we take on 20 new team members.

We give back by offering free cloud hosting to all UK registered charities.

2013

We have another party popper moment as as our first fully-owned, state-of-the-art Tier 3+ 2N data centre opens in Slough.

We launch our tsoHost University training programme to ensure our support team offers nothing less than upper echelon service.

We get a change of address as our whole team moves to a new office to be closer to our physical hardware.

Cakes get cut and corks get popped as we celebrate our 10th birthday.

2014

A new ace migration team is founded, offering assisted migrations for everyone looking to move to tsoHost.

We add a new string to our bow, as we become a Nominet Accredited Channel Partner, meaning we can now directly change domain details, rather than needing to go through Nominet.

We get the keys to our second office in Sofia, Bulgaria.

2015

Singapore becomes our first data centre location outside the UK. Dedicated server customers can now host their environment in Singapore.

2017

We supercharge our support services again by launching live chat between 9:00 and midnight.

Due to demand, we extend those live chat hours, opening at 7:00.

The Tso Trilogy

tsoHost is built on a bedrock of three principles. We call it the Tso Trilogy. This little hat trick of values means you can take the following as read when you choose us…

We know hosting back to front
We know hosting back to front

After more than a decade, we’ve come to know hosting back to front, inside out, and upside down. Our obsession is reflected in our brand name. It’s a palindrome that reads the same way backwards as it does forwards.

Customer service with calibre
Customer service with calibre

The tsoHost world revolves around superior customer service. Our live chat is available from 7:00 to midnight and our email support service never sleeps. Our teams go through intense training to ensure they’re the top guns of the hosting service industry.

We keep things simple
We keep things simple

Sentences, succinct.
Jargon, busted.
Time, saved.