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Merry Christmas! - What's in Store for 2015?

Posted 12th December, 2014 by Adam

It's the end of another year at Tsohost, and what an amazing 12 months it's been! During that time we've doubled the size of our team to 80 people, launched a huge knowledge base to help customers better understand our service and extended our Cloud platform to include Ghost hosting and the fabulous Website Builder. And most exciting of all: we did it all with the support of over 65,000 wonderful customers!

So what have we got planned for 2015? Well from early next year we'll be offering Cloud users the chance to select the physical location of their website servers, including locations within the US and South East Asia. This will allow us to serve your website at lightning fast speed to visitors all over the planet!

We're also currently adding the finishing touches to a brand new stats system on the Cloud, giving you more insight than ever before about your website performance. Soon you'll be able to manage and monitor every aspect of your site from directly within your Control Panel!

That's not all though, there's lots of exciting new features in the pipeline for both web experts and beginners alike, designed to make our hosting truly unparalleled!

Our Support Hours this Christmas

Many Internet Service Providers cut back on their support services over the holidays whilst their staff take annual leave: not us though, we understand that for many of our customers, especially ecommerce owners, the next few weeks are the most crucial part of your year. Because of this our support services will run uninterrupted throughout the holiday period, in fact we've doubled the number of support staff here to help over the holidays from last year.

Our support service this Christmas (as always):

  • 24/7 email ticket support
  • Phone line support between 9am and Midnight every day
  • Updates on service issues at status.tsohost.com
  • Contact via Twitter and Facebook 9-5 every weekday and during known service issues
  • 24/7 service monitoring by our SysAdmin team
Tsohost Team

The Anthony Nolan Foundation:

This year, Tsohost is delighted to have made a donation to the Anthony Nolan foundation and their #inspiredbymillie campaign. In 2003 Millie Forbes helped recruit over 2000 potential bone marrow/stem cell donors to the Anthony Nolan register. This Christmas Millie’s family, long time friends and customers of Tsohost, have teamed up with Anthony Nolan in launching an exciting video campaign to continue Millie’s work, by encouraging more young people to join the register as potential life-saving donors.

If you know anyone who is aged 16-30 please tell them about this campaign. They/you could be the perfect match for someone desperately in need. Your support is greatly appreciated - the more people who register, the more matches can be found and the more lives can be saved. To find out more and see their Super-Starred Video Advent Calendar, please visit their website.

From Myself, Darren, Dom, Seb and everyone at Tsohost we'd like to wish you a Happy Christmas and all the best for 2015!

Categories: Tsohost News

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