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New Domain Contact Validation Requirements for 2014

Posted 01st January, 2014 by Dan

As you may have heard ICANN, the governing body for Domain Names, has introduced a new Registrar Accreditation Agreement which is coming into effect in January 2014.


This brings a variety of changes, most of which don’t affect you directly as a domain owner, but there are some which you need to be aware of - namely the introduction of ‘contact validation’. From January 1st , the REGISTRANT contact will need to be validated when you buy a new gTLD domain such as .COM, .NET, .ORG or any of the new gTLDs which are launching soon.


As part of this we are responsible for validating, or re-validating the contact information of users transferring a domain name from another registrar to Tsohost, or if the registrant’s first name or last name has been changed.

How do we validate the contact?


If one of the actions described above occurs, this will trigger our validation process. This means we will send an email to the Registrant email address which requires you to respond affirmatively. Failure to receive and/or respond to this email within 15 days will result in the suspension of your domain name. The domain will be placed on a “clientHold” status; this will stop the domain, and all related services such as email, from working.


If we have already validated your contact information, it isn’t necessary for us to re-validate unless it has changed.

WHOIS Data Reminder Policy (WDRP)


As you may have noticed, we’re also required to send you an email so you can confirm your contact details. This is sent once per year and is designed so you can quickly check your details are accurate, and if anything doesn’t look quite right you can then update your details.

From January we’re required to re-validate your contact details if this email, the 30 day expiration notice, or the 5 day expiration notice bounces. This makes it more important than ever before to ensure your contact details are up-to-date and the information stored against your domain is accurate.

Do you have any questions?


If you have any queries regarding how this may affect your domains feel free to post them below. Alternatively feel free to get in touch with our support team.


Categories: Domains

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