Contact Our 24/7 Support Team

Browse our support guides

Tip Before contacting support with regards to your hosting or account, we recommend that clients explore our support guides which address many of the common issues & questions we get asked day to day. The guides come in many formats (text, video and PDF) and can be filtered using the search box above.

Still need help? Create a support ticket

If you're having trouble with your service or wish to seek advice before buying, then this is the best way to get in touch. Manned 24/7, we pride ourselves on responding to queries quickly and efficiently.

Note: Our average ticket response time is well under an hour and we will ensure that all tickets are replied to within 24hrs. All ticket submissions will receive an automatic email confirming that the ticket has been received successfully and the assigned ticket reference.

Still need help? Start a Live Chat

If you're having trouble with your hosting or need help selecting the right product for you, this is the fastest and easiest way to get in touch. We have expert agents online and waiting to assist you.

Start Live Chat

Get a quicker response using My.Tsohost

Logging in to My.Tsohost before you create a new ticket allows us to automatically confirm your identity and respond to your query faster. Please use the form below to access your account now.

Alternatively, talk to us on 01628 200 161 - 7am to midnight (GMT)

Our UK Office & Data Centre

Paragon Internet Group t/a Tsohost
113-114 Buckingham Avenue,
Slough, Berkshire,