Tsohost Knowledge Base

When will I be invoiced?

Modified Sunday 27th April, 2014 at 12:38

Was this helpful?

Because we host a number of clients whose payment systems force them to pay using 30 day terms, we generate invoices in advance of their due date. This means that if you pay monthly, you will have a new invoice shortly after the previous bill has been paid.

Please note that you do not need to pay until the invoice is due, and if you have a card on file we will only charge 3 days before the invoice due date.

Generating an invoice in advance also allows you to cancel the service if you no longer need it.

We are working on a system to enable you to determine your own invoice generation dates.


billinginvoicepaypaying

Still can't find what you're looking for?

That's not a problem. Our 24/7 customer support team are friendly and waiting to help answer your questions. The easiest way to get in touch is to raise a support ticket; simply click the button below.

Open Support Ticket