Resetting the password for your Client Area
If you have forgotten your password to the you would need to click on Forgot Password. Then you will be asked for the email address that you registered your account with followed by the the answer to your security question (if set). Once this has been completed you will be emailed instructions on how to reset your password by email.
Changing Password for your Cloud/Cpanel Account
You can change the password to your hosting packages via your client area. You will need to login to your client area and click on My Products and Services. Then you will need to click on the Manage button next to the hosting package you want the password reset for. You will then be required to scroll down to the section that says Change your Control Panel Password. Fill in the text boxes for your new password and then click on Change Password.
Changing Password for your Database on the Cloud Panel
This requires you to login to your cloud dashboard. Once you care logged in, click on Manage Website for the site that is relevant to the database you want the password changing for. Scroll down to the section Database Tools and click on MySql Databases. Click on Existing Database Users and click Change Password next to the user you want the password changing for. Type in the password and click on Change Password. Please keep in mind that if you change the password to your database you site is most likely to go down.
Changing Password for your Database on Cpanel
This requires you to login to your Cpanel dashboard. Once you care logged in, scroll down to the section Databases and click on MySql Databases. Scroll down to the section 'Current Users' and click on the relevant user for the database you want the password changing for. Fill in the relevant boxes for the password and click Change Password.