We monitor and manage all of our servers 24/7, 365 days a year.
Our phone support team is currently active from 7am to midnight every day, via the number on our website. Tickets are monitored 24 hours a day, every day, so we would always suggest using tickets if you can.
If you have an issue with your hosting account, wish to query our service, or have a sales enquiry: please feel free to contact us between these hours and we'll certainly provide you with the help you need.
All of our support staff are based on-site alongside our company directors and technical operations teams. Our support team is highly technical and passionate about what they do, along with being friendly and committed to providing great service day-to-day.