Tsohost Knowledge Base

Does a domain automatically renew?

Modified Wednesday 13th August, 2014 at 05:19

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A domain can be set to automatically renew, but there are a few things that will need to be checked first;

  1. You must have a valid card saved on file
  2. The payment method for the domain must be set to credit card
  3. Auto-renew on the domain must be on

We will attempt to capture payment 3 days before the invoice due date, if this is successful, the domain is then renewed.

To add a credit or debit card to your account to ensure your domain is renewed, you can do this by accessing your my.Tsohost.com account, from here select Billing > Add/Update A Credit Card.

To check if auto-renew is enabled, access your my.Tsohost.com account, select My Domains, then click on the 'Manage' button that corresponds with the domain in question. From here you can Enable/Disable Auto Renew.

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