Tsohost Knowledge Base

How can I cancel products and services in my Tsohost account?

Modified Thursday 22nd May, 2014 at 11:35

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To request a cancellation for a hosting account whether it be a Cloud or cPanel hosting package you just need to follow the steps outlined below:

1. Log into your Tsohost client area at my.tsohost.com.

2. Select My Products & Services from the My.Tsohost Navigation menu.

3. Click on the Manage button for the Product/Service that you would like to cancel.

4. Click on the red Request Cancellation button under the Product Details section.

To request a cancellation for a domain you just need to follow the steps outlined below:

1. Log into your Tsohost client area at my.tsohost.com.

2. Select My Domains from the My.Tsohost Navigation menu.

3. Click on the Manage button for the Domain that you would like to cancel.

4. Click on the Disable Auto Renew button under the Domain Management section.

*Note: Disabling auto-renew for a domain will mean that the domain will not automatically renew on the next due date*


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