If you currently have a cPanel hosting package with us and would like to move to our Cloud hosting platform you can do so by using our ‘cPanel Import tool.’
1. Once you’ve purchased your Cloud hosting package, log in to your Cloud control panel (https://control.gridhost.co.uk) and hit the ‘Import from cPanel’ icon in the top nav.
Note: Before continuing please carefully read the notice outlined on-screen.
2. Log in to your cPanel account and generate a full account backup by clicking ‘backups,’ once the Backup Manager has loaded click ‘Download or Generate a Full Website Backup’ and follow the on-screen instructions.
When this is complete delete the domain from your cPanel account.
3. Return to your Cloud control panel and upload your cPanel backup by choosing the file and clicking ‘Continue’.
Note: This process may take a few hours to complete.
Note: If your cPanel hosting is currently with another provider then we will move your site to our Cloud hosting for you with our free migration service.