Tsohost Knowledge Base

Setting up an Email account on iPhone or iPad

Modified Thursday 12th March, 2015 at 04:08

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Setting up an email account on iPhone or iPad

In order to add an email account to your mobile iOS device you will need to go through the following steps:

1. Tap Settings

iOS Home Screen

2. Scroll down and tap Mail, Contacts, Calendars.

iOS Settings

3. Tap Add Account.

iOS Contacts

4. Select "Other" for the email account provider:

iOS Providers

5. a) If your account is hosted on our CPanel platform you will need to apply the following settings:

Username: Full email address (i.e. example@example.co.uk)

Password: The corresponding password for the email account

Incoming mail server settings:

Server: Your domain name (i.e. exampledomain.co.uk)

Protocol: IMAP

Port: 993

Outgoing server supports SSL: Yes

Outgoing mail server settings:

Server: Your domain name (i.e. exampledomain.co.uk)

Protocol: SMTP

Port: 465

Outgoing server supports SSL: Yes

Note: The device will say that the Username and Password for the outgoing mail server are optional, however you will need to set them in order for the email account to function properly.

5. b) If your account is hosted on our Cloud platform you will need to apply the following settings:

Username: Full email address (i.e. example@example.co.uk)

Password: The corresponding password for the email account

Incoming mail server settings:

Server: mail3.gridhost.co.uk

Protocol: IMAP

Port: 993

Outgoing server supports SSL: Yes

Outgoing mail server settings:

Server: mail3.gridhost.co.uk

Protocol: SMTP

Port: 465

Outgoing server supports SSL: Yes

Note: The device will say that the Username and Password for the outgoing mail server are optional, however you will need to set them in order for the email account to function properly.

Once you've done that, click 'Advanced'

Set the IMAP Path Prefix to INBOX

Save that, and your iPhone is now set up to use your cloud hosting email account. 

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