Free Server
Migration Service

Make the move to Tsohost today…

Moving your website to Tsohost has never been easier or faster. Our free migration service can seamlessly migrate one or all your websites, applications, VPSs or Dedicated Servers to our premium hosting platform with little to no downtime.

Find Out How

A fully managed server solution from Tsohost means fully managed

Tsohost dedicated customers often see us as their in-house IT team, or an extension of it. Our mentality is to ensure long-term customer satisfaction, and we therefore want your server to run as quickly and reliably as possible. Where we really add value over our competitors are the extras we include free.. These include 24/7 monitoring, management and full offsite backups, the migration to us from another provider, and the optimisation of your environment once it is on our platform.

24/7 Monitoring

For every server we manage a range of services by default. On the web service side this may include HTML, PING, MySQL, Diskspace, FTP, SSH etc. On the server side we monitor power supplies, hard drives, temperature and so on. This is why we say we take care of everything server related -- all you are responsible for is your website or application. What you pay us for is the knowledge that you can go to bed and if your server has an error at 3am in the morning, we know about it and can fix it.

Our datacentre network is primarily based both in our own datacentre in Slough (113-114 Buckingham Avenue), where our offices are also located, and Equinix LD5 two hundred metres down the road (8 Buckingham Avenue). If an engineer is not already in the vicinity of your server, we can have one onsite within a few minutes.

Full Management

One of the main differences you will find between us and our competitors is that we generally withold root (or Administrator) access to dedicated, and virtual dedicated servers, instead giving you access to make the changes you need in more controlled ways. That means that if, when that alert goes off at 3am, something obscure has broken, we have full documentation and history of everything that has been changed on the server environment.

The other benefit is that if you have a configuration request, for example to install a new PHP module or to install new server software, you just need to ask us to do it and we will, for no extra charge.

The best way to understand the level of monitoring we provide is to arrange a visit and see the systems team in action. Get in touch with a sales agent.

Optimisation

For any site, speed, reliability and security are paramount. For example, a second delay when loading a page could cause a visitor to return to Google and click the next link. In an e-commerce store, it would be a security vulnerability to allow remote access, and we also need to help you pass PCI-DSS compliance.

Of course we generally run the optimisation in the background; most customers trust our engineers to just get on and do it. Many servers fit into a variety of categories we automatically optimise for (e.g. Wordpress-based blogs, Wordpress sites, cPanel/WHM Resellers), but others require custom work. For those, it's good to know about your site, its usage, and any upcoming changes, and for for complex requirements we even have a dedicated Complex Hosting team.

Managed Migrations

As part of our standard offering (with every dedicated, or virtual dedicated, server), we will perform both a free migration of your site(s) and/or applications from another host. Recent migrations include the following:

  • cPanel/WHM Reseller - > cPanel/WHM VDS
  • Wordpress Blogs
  • Magento Shops
  • PrestaShop Shops
  • Plesk Control Panel -> cPanel control panel
  • Failing servers to brand new machines with us
  • Heart Internet Resellers ("Extend") to Dedicated servers
  • HelmDNS

The list goes on. For one customer some of our systems team even visited their existing datacentre at short notice in the Tsohost van, and copied data from existing servers to USB drives in order to quickly get everything running from our own datacentre.

If your requirements are relatively simple, for example a single website or a cpanel/whm setup, place the order for a server and let one of our team know once done. If you are not sure, or if it is a complex or urgent move, contact our sales line to discuss your options with an engineer.

Customer Testimonial

Tsohost has been our hosting provider for the last four years. Throughout this time, we've been impressed with their technical performance. The servers are fast and the uptime is fantastic. If something goes down, they are open and transparent about what happened and how they're fixing it. Additionally, their customer service is simply the best: Service requests are answered within minutes, even during the night, and they're helpful and friendly even with the …read more.

Jan van der Crabben - http://www.ancient.eu