Call us 7am - Midnight 0207 855 2055My.Tsohostshopping_basket0 Item(s): £0.00
menuMenu

We're currently aware of 8 ongoing service incidents.  Head to our Status Centre for more detailschevron_right

Background image

The tsoHost Knowledge Base

Take a look through our extensive library of detailed support guides.

Get Support

Have a question that needs answering, or a problem you can’t solve? Our expert support team is on hand 24/7 to give expert support and advice on all your technical problems.

You can contact our team via ticket, telephone and live chat, as we want to make sure our specialist support team is available to you whenever and however you need it.

Contact Us

Start a live chat
07:00 to 24:00
Get instant answers to your questions.

Call us
07:00 to 24:00
Natter with our expert support team

0207 855 2055

Open a ticket
24/7
Login to your my.tsohost account.

Login

Our support teams

In order to maintain the high standards of support you expect from tsoHost, we ensure that all of our support staff are thoroughly trained, both in the technical aspects and in customer relations. We want our support staff to build relationships with our customers, so that you know that we’re here for you whenever you need us.

We aim to foster an environment of enthusiasm and friendliness within our team, so that whomever you speak to, whenever you speak to them, you’re greeted with the same sunny disposition and eagerness to assist.

Our team

Martin Kostadinov
Live Chat Support Team

“I always aim to go above and beyond for our customers – their satisfaction is my Number One priority.”

Matea Plachkova
Telephone Support Team

“If you advocate for your customers, they advocate for you. I treat our customers the way I want to be treated – with patience, respect, and understanding.”

Vasilena Ilieva
Ticket Support Team

“Every great business is built on friendship.”

What can our tsoHost support team do for you?

Free migrations

  • We’ll transfer your site from another host to our own and make sure it’s up and running
  • We also offer paid migrations if you have used up your free bundles

Free guides and advice

  • Step-by-step guides to setting up email
  • Advice on WordPress plugins and how to fix problems
  • Troubleshooting errors

Recommendations

  • Advice on speeding up your site
  • Upgrades and features you might not be using
  • Changing IPS tags and DNS settings

All of this is free and available now!

9.2 out of 10 rating based on 2963 customer reviews.
Mar 19, 2019

Maria was so patient and spent most of the 2 hours we were together helping me with problems that were not even directly related to her brief. Sh …read on

trustpilot.com/reviews/5c6ade6197afa1097073db57 arrow_forward
Mar 19, 2019

TsoHost and especially Stefan have and are always there at hand to help me with any issues regarding hosting or associated matters, they pick up …read on

trustpilot.com/reviews/5c6acc3e97afa105743896f5 arrow_forward
Mar 19, 2019

Had cause to move my site recently, as the present host was a bit slow. In spite of making a stupid mistake when I sent off the info., Nicky P. …read on

trustpilot.com/reviews/5c694ebe97afa10b687d06dd arrow_forward