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In order to maintain the high standards of support you expect from tsoHost, we ensure that all of our support staff are thoroughly trained, both in the technical aspects and in customer relations. We want our support staff to build relationships with our customers, so that you know that we’re here for you whenever you need us.
We aim to foster an environment of enthusiasm and friendliness within our team, so that whomever you speak to, whenever you speak to them, you’re greeted with the same sunny disposition and eagerness to assist.
Martin Kostadinov
Live Chat Support Team
“I always aim to go above and beyond for our customers – their satisfaction is my Number One priority.”
Matea Plachkova
Telephone Support Team
“If you advocate for your customers, they advocate for you. I treat our customers the way I want to be treated – with patience, respect, and understanding.”
Vasilena Ilieva
Ticket Support Team
“Every great business is built on friendship.”
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Maria was so patient and spent most of the 2 hours we were together helping me with problems that were not even directly related to her brief. Sh …read on
TsoHost and especially Stefan have and are always there at hand to help me with any issues regarding hosting or associated matters, they pick up …read on
Had cause to move my site recently, as the present host was a bit slow. In spite of making a stupid mistake when I sent off the info., Nicky P. …read on
