Terms & Conditions, Privacy Policy and SLA

This agreement is made between Paragon Internet Group Ltd t/a Tsohost, a limited company registered in England and Wales with company number 7573953 and VAT Registration Number GB 182 1470 21, with the registered office 113-114 Buckingham Avenue, Slough, Berkshire, England, SL1 4PF ("Tsohost" which expression shall include all or any of its subsidiaries, agents, successors and assigns), and you the customer ("Customer" which expression shall include its permitted successors and assigns).

Note When registering an account or signing up for a service with Tsohost (Paragon Internet Group Ltd), you’ll be agreeing to our 'Terms & Conditions of Service' as set out below.

60 Day Guarantee

Our no-quibble 60 Day Money Back Guarantee

As a leading provider of shared hosting packages for more than 10 years, Tsohost has established a reputation for reliability, performance, support and value for money. At Tsohost we work hard to provide you with the best possible service and we're so confident in this that we offer a no-quibble, 60 day money back guarantee. If you are unhappy for any reason within the first 60 days of opening your shared hosting account, you are free to cancel and receive a full refund including the time already used, less domain registration fees which are non-refundable.

We would however appreciate it if you got in touch with us before deciding to cancel so that we can address any problems you might be having.

Please note that refunds can take 7 working days, and this policy does not cover accounts which have violated our acceptable usage policy.