Website Builder Support

Website Builder Support Guides

Tip Before contacting support with regards to your hosting or account, we recommend that clients explore our support guides which address many of the common issues & questions we get asked day to day. The guides come in many formats (text, video and PDF) and can be filtered using the search box above.

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Contact our support team however it suits you

Call Us (7am-Midnight)

If you would to talk directly to a support agent regarding your technical query you can call our customer support team on 01628 200 161 between 7am and midnight, all year round.

Ticket or Email (24/7)

Our email ticketing system is manned 24/7, 365 days a year. You can open a ticket through your My.Tsohost account or simply by emailing

Twitter (9am-5pm)

Do you have a quick question or need hosting advice? You can now tweet our support team @tsohost anytime between 9am and 5pm (GMT), Monday to Friday.

Tsohost support team