What Tsohost products are valid?
Website migrations are available on the following Tsohost products:
What is the Website Migration Service?
Our migration service is a free service where we seamlessly migrate your site(s) from your current provider to our very own premium systems. We understand that it can be a hassle to move your sites over to us so we want to make it as easy as possible.
All website migrations are handled by our experienced standalone team, who dedicate 100% of their time to delivering a smooth website migration. We are experienced in moving all types of sites, from small WordPress websites to complicated IaaS (multiple dedicated server) setups.
How long does a website migration take?
We can't give an exact migration time as it depends on the complexity of your website and also our current workload. However, we aim to migrate most websites within 2 working days, but it's usually much quicker. For simple sites, we can usually complete the move within one day.
What information do you need from me for the migration?
All we need is the login details (control panel link, username and password) to your old host, and the domain name(s) you’d like to migrate. We will do the rest. If we have any questions we will correspond with you.
I'm giving sensitive information, how can I be sure this information will be kept confidential?
A confidentiality agreement is built into our contract with you. You are assured all information such as credentials, client lists, content, media, files, email address and all information about your personal and/or business interests will be held in the strictest confidence and protected by contract law. We will not touch any existing content or files on your existing server with the exception of having to clear any caches. Any changes we have to make will be done on our side, or with your permission.
Is there any downtime when my site is being migrated?
Our team of migration specialists are able to handle your migration with no downtime. During the migration process your content is present on both the old and new servers, meaning you completely avoid any disruption. Firstly we copy your site onto our systems, then present you with a preview URL and once you have checked the site we then go on to instruct you how to switch to us.
In some cases (for example where you have an e-commerce website) we understand data integrity is vital. We will discuss various options with you here – such as putting the website into maintenance mode, or remotely connecting to the database.
Will you make sure the website works exactly as it did before the migration?
Yes we will. We run a sequence of steps to ensure the site is working in the new environment. After the migration we have a checklist that our Migration Specialists go through to ensure the migrated site works as it did before. We guarantee it.
Will my current hosting provider know I’m leaving them?
In most cases we can move sites seamlessly from your current hosting provider, without them knowing.
Can you migrate me from cPanel to Cloud Hosting?
Our Cloud Hosting platform is brilliant, however there is no automated way to move cPanel to the Cloud. We are working on it, but it’s not possible yet.
However, if you have cPanel Hosting with another provider, then we can move your sites to Cloud Hosting.
Which hosting providers do you migrate from?
Our migration service can migrate your website from any web hosting providers hosting package.
- Shared Hosting
- Application Hosting
- Virtual Servers
- Dedicated Servers
- Multi-server Deployments
- cPanel Hosting
- WHM Resellers
- Bespoke Platforms
- Plesk Servers
- Extend (Heart) CP
- Anything with FTP access
We have done migrations from...
- and many more...
Sites we cannot migrate over are mainly from “closed source” website builder software, this includes: Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site