These Terms and Conditions are no longer in use and are only here for reference. All new and existing customers as of April 30th, 2018 are bound by tsoHost's new Terms & Conditions found here.
These General Terms and Conditions set out the terms and conditions under which Paragon Internet Group Limited, trading as tsoHost, will provide services to Customers. These General Terms and Conditions set out the Customer’s legal rights and remedies and should be read carefully prior to ordering any Services. These General Terms and Conditions also contain additional provisions applicable to the use, in the European Union ("EU"), of the Website and/or of the DSA Services (as defined below).
The Customer’s attention is specifically drawn to the provisions of clauses 9 and 10 of these General Terms and Conditions which set out tsoHost’s maximum liability to the Customer and the Customer's potential liability to tsoHost.
Where the Customer is a Consumer, as defined below, the Customer’s attention is further drawn to clause 13.2 below. A Consumer is entitled to a 14 day cooling off period under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Given the online nature of the Services, there may be circumstances where tsoHost is unable to commence provision of the Services until the cooling off period has expired or unless the Customer has expressly waived their right to a cooling off period. This applies in respect of domain names and SSL certificates in particular.
Agreement
This Agreement applies(i) to the contractual relationship between Paragon Internet Group Limited trading as tsoHost ("tsoHost") and the customer named on the Order Confirmation ("the Customer"), and, (ii) irrespective of the existence of any contract between tsoHost and the Customer, as regards Part 2 of these General Terms and Conditions, to the contractual relationship between tsoHost and any user of the Website and/or the DSA Services.This Agreement is formed of these General Terms and Conditions, and, where applicable, the Product Terms and the Order Confirmation, along with any ancillary documents referred to in any of the above including, but not limited to, the Acceptable Use Policy and the Privacy Policy (the "Agreement"). This Agreement shall apply to the exclusion of all other terms and conditions including any terms and conditions which the Customer may attempt to introduce or rely on. TsoHost reserves the right to amend, add to or subtract from these General Terms and/or the Product Terms at any time and without the consent of the Customer.
Part 1: General Provisions