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60 Day Guarantee

These Terms and Conditions are no longer in use and are only here for reference. All new and existing customers as of April 30th, 2018 are bound by Tsohost's new Terms & Conditions found here.

Our no-quibble 60 Day Money Back Guarantee

As a leading provider of shared hosting packages for more than 10 years, Tsohost has established a reputation for reliability, performance, support and value for money. At Tsohost we work hard to provide you with the best possible service and we're so confident in this that we offer a no-quibble, 60 day money back guarantee. If you are unhappy for any reason within the first 60 days of opening your shared hosting account, you are free to cancel and receive a full refund including the time already used, less domain registration fees which are non-refundable.

We would however appreciate it if you got in touch with us before deciding to cancel so that we can address any problems you might be having.

Please note that refunds can take 7 working days, and this policy does not cover accounts which have violated our acceptable usage policy.