Cookie Policy

What are cookies?

Cookies are small text files containing information that is stored on an internet user’s device when visiting a website. The information a cookie contains and its purpose is determined by the website operator and can be used by that web server every time you visit that site. Cookies are used to save time and make visiting websites more efficient and enjoyable. Cookies are used in different ways, from helping tsoHost identify if you're an existing customer, to determining usage patterns and saving items in your basket.

How do tsoHost use cookies?

tsoHost uses two types of cookies: cookies set by tsoHost and cookies set by third parties (i.e. other websites or services).

tsoHost cookies enable us to keep you signed in to your account throughout your visit and to ensure a seamless experience while using our live chat.

Third party cookies are used to help us improve your experience when browsing our site by learning how you interact with the tsoHost website. These cookies also allow us to link to websites which provide service to tsoHost including Google Adwords and Hotjar.

Advertising

First-party cookies are those set by a website that is being visited by the user at the time in order to preserve your settings (e.g. while on our site).

First or third-party cookies and web beacons may be placed by our sites, applications or tools in order to deliver content, including product related advertisements, relevant to your specific interests on our sites or third-party sites. These technologies allow us to understand how useful our advertisements are and improve the relevancy of the content delivered to our users.

We also utilise third-party service providers to assist us in delivering the same functions, which means that our authorised service providers may also place cookies, web beacons and similar technologies on your device via our services (first and third-party cookies). They may also collect information that helps them identify your device, such as IP address or other unique device identifiers.

More information about the cookies we use and how you can manage permission can be found below;